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Terms & Conditions

Revere Rugs Terms & Conditions

The Terms & Conditions listed below apply to the use of this website By accessing this website, you agree as a user to comply by these terms and conditions regardless of whether you place an order with us. 

  1. Introduction
    1. You will be able to access most areas of Revere Rugs website without registering your details with us. Certain areas of this website are only accessible to registered members.
  1. We reserve the rights to revise these Terms & Conditions at any time by updating this landing page. It is your responsibility to check this website and review any changes made to the Terms & Conditions. 
  • Ordering from Us
    • By going through our online checkout process, you will be provided with an opportunity to check your order and amend it before proceeding with the final payment. We will confirm we have received your order via confirmation email.
  • We process your orders from 9.30AM – 2.30PM Monday to Friday. Orders placed outside of this time will be processed and shipped the next working day. 
  • Our acceptance of your order is only confirmed once we have dispatched it from our warehouse. You will be notified of this via confirmation email. 
  • Please note, we reserve the right to cancel your order at any given time before it is dispatched from our warehouse. We may refuse to accept your order if:
  1. The rugs/mats are not available due to the shortage of stock 
  2. Your payment authorisation is cancelled
  3. If there has been a product pricing or description error
  4. If you do not meet any eligibility criteria laid out in our Terms & Conditions
  • Deliveries
    • Please allow between 3-5 working days for delivery of small rugs/mats. Sizes above 160×230 are shipped with a 48h courier. 
  • We dispatch our small items by 2pm, Monday to Friday. Larger rugs (sized 160×230 or larger) and 24h services will be dispatched by 3pm.
  • Because we use third party courier companies to ship our orders to you, there is a likelihood of your order being delayed or lost in transit. If you have not received your items, please contact us with your full name and order details (item colour/ dimensions/ date purchased). 
  • Pricing
    • All prices include VAT at the current rates. 
  • Where we must charge additionally for carriage, insurance or other relevant charges, the appropriate rates will be calculated and provided to you in your shopping basked before you proceed with the final payment. 
  • Cancellation & Returns Policy
    • If you wish to cancel your order:
  • You can notify us by email to before we have dispatched the order to you from our warehouse. Please refer to 3.2 for dispatch times.
  • Where items have already left our warehouse, by returning goods to us in accordance with clause 5.2 below.
  • You are eligible to return items to us in a sellable condition (unused) for any reason provided if you notify us in writing within 30 days from the day the order is dispatched for a refund exchange. 
  • In case where we have made an order error and/or dispatched the wrong item to you. We will cover the costs of return shipment and provide you with a replacement item free of charge. 
  • The rights to return the goods to us as referred to in clause 5.2 will not apply in the following circumstances:
  1. In the event when the item has been used 
  2. The item has a damage due to wear and tear
  • Privacy Policy
    • Revere Rugs is committed to preserving the privacy of all our website visitors at Please read the following privacy policy to understand how we use and protect the information that you provide us with. 
    • By registering and placing an order with us, you consent to the collection, use and transfer of your information under the terms of this policy.
  • Collected Information
    • When you contact us through our website or by e-mail, we collect the data you have given to us to reply with the information you need.
    • We will keep your information for as long as you have an account with us. All information you provide is kept secure.
    • When an order is placed, we will keep your information to fulfil the order and delivery.
    • When we no longer have a need to keep your information, we will either delete it from our systems or anonymize it so that it no longer identifies you.
    • Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:
      • to provide you with the services you have requested;
      • to comply with other law, including for the period demanded by our tax authorities;
      • to support a claim or defence in court.    
  • Cookies
    • Cookies are small text files that are placed on your computer’s hard drive by your web browser when you visit a website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience, and the website owner with statistics about how you use the website so that it can be improved.
    • Some cookies may last for a defined period, such as one day or until you close your browser. Others last indefinitely.
    • Our website uses third party cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use.
    • An example is that we use Google Analytics to measure the performance of our website.
    • We may use the information we obtain from your use of our cookies for the following purposes:
  • to improve the website’s usability.
  • to analyse your use of our website.
  • to provide certain interactive functionality, such as remembering your answers to previous questions on a multi-page questionnaire.
    • Most of browsers allow you to refuse to accept cookies, and to delete ones that have been placed on your computer. If you do not want us to use cookies, you may disable their use in your browser. However, if you do so then please note that you may not be able to use all the features on our website.
  • Security and Data Retention
    • Our websites are hosted in UK. We may also use outsourced services in countries outside the European Union from time to time in other aspects of our business.
    • Accordingly, data obtained within the UK or any other country could be processed outside the European Union.
    • If you wish us to remove personally identifiable information from our website, you may contact us at:
    • When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.
  1. Changes to our Privacy Policy 
    1. We may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We advise you to print a copy for your records.
    1. If you have any question regarding our privacy policy, please contact us
  1. Compliance with the law
    1. Our privacy policy has been compiled so as to comply with the law of every country or legal jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your jurisdiction, we should like to hear from you.
    1. However, ultimately it is your choice as to whether you wish to use our website.
  2. Disclaimer
    1.  Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.
    1. All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

This Website is Operated by

Revere Rugs, Unit 37 Stapledon Rd Orton Southgate Peterborough, PE2 6TD, United Kingdom. 

Company Number 07204242 registered in UK